Online Travel Agent Directory, Travel Agent Listing, Travel Deals, Travel Specials, and more...

 


Back to Home

Don't get crushed by the Online Booking Giants!
Check out the disclaimers on your favorite online booking sites

By Brandon Elliott / Duane Roumel
Source:
Imagion.com Travel Agency Marketing Firm

If you do not take to time to read this article then you could be the next victim of online travel purchase. I, like most Americans, when purchasing things online or installing new software usually skip over the long terms of agreement presented before you can complete an online sale or installation. Because of this, we become victim to our travel sellers stipulations.

Most online travel booking sites don’t guarantee that you will get what you pay for. Not only is their service not guaranteed but you are not guaranteed to receive a refund if they fail to deliver. Here are just a few snippets of some of the agreements provided by top online booking sites. You will never just click “I Agree” again!

TRAVELOCITY
Source: http://svc.travelocity.com/info/info_popup/0,,TRAVELOCITY:EN|TERMS_WINDOW,00.html
Source Date: June 22, 2003
INDEMNIFICATION. You shall defend and indemnify Travelocity.com and any third party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this site.

Interpretation: This means that --not only can you NOT sue them; but if you do, you must defend them. Hmm.

EXPEDIA
Source:
http://www.expedia.com/daily/service/legal.asp?CCheck=1
Source Date: June 22, 2003
THE CARRIERS, HOTELS AND OTHER SUPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR EXPEDIA, INC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF EXPEDIA, INC. OR ITS AFFILIATES. EXPEDIA, INC. AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIEIS, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. EXPEDIA, INC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

Interpretation: Basically, they are liable for nothing; no matter what.

ORBITZ
Source:
http://www.orbitz.com/App/registration/terms_popup.jsp
Source Date: June 22, 2003
DISCLAIMER. Neither Orbitz nor the FAA makes any promises or guarantees as to the accuracy, completeness, or adequacy of any delay or other air traffic management information on this site, and Orbitz and the FAA expressly disclaims liability for any errors and omissions.

Interpretation: [Ahem]. Hopefully, you get the point.

A quality travel agent will go-above-and-beyond for you. The benefits far outweigh the minor additional cost as compared to 'do-it-yourself' online purchasing. Seek out a quality travel agent and give your mind a rest.

Bon Voyage!

Back to Home